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SocialXReach

Messenger automation

Conversations that capture leads while you sleep.

Greet visitors to your Facebook Page, answer frequent questions and collect lead details in a natural back-and-forth.

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Availability: Requires a Facebook Page. Automated messages follow Messenger platform policies, including the standard messaging window.

Use cases

What you can automate on Messenger.

  • Automated conversations

    Welcome visitors with a menu of helpful options.

  • Lead capture

    Collect names, emails and needs inside the chat.

  • FAQ responses

    Answer opening hours, pricing and policy questions instantly.

  • Ad-to-Messenger journeys

    Continue the conversation when people tap a click-to-Messenger ad.

Workflow example

Appointment enquiry

A visitor picks an option, answers two questions and is saved as a lead for the front desk.

Explore the visual builder

  1. Trigger

    Conversation started

  2. Message

    Welcome menu

    3 options

  3. Condition

    Chose “Book”

  4. Message

    Ask patient type + email

  5. Action

    Save lead + notify

    Front desk

Benefits and features

  • Welcome menus

    Offer clear choices the moment a conversation starts.

  • Conversational forms

    Ask questions one at a time and validate answers like emails.

  • Segments and tags

    Organise contacts by interest, stage or campaign.

  • Team inbox

    See automated and manual conversations together.

Setup

Get set up in three steps.

  1. 01

    Connect your Facebook Page

    Authorise SocialXReach through Facebook’s secure login.

  2. 02

    Choose a welcome flow

    Start from a template that matches your business.

  3. 03

    Go live

    Turn the workflow on and review conversations in the inbox.

Related integrations

Planned and exploratory integrations — none are live yet.

View all integrations

  • HubSpot

    Planned

    Create or update contacts when a lead is captured.

  • Google Sheets

    Planned

    Append captured leads to a spreadsheet.

  • Calendly

    Exploring

    Offer booking links after qualification.

  • Zapier

    Planned

    Connect thousands of apps without code.

FAQ

Messenger questions.

Can’t find what you’re looking for? We’re happy to help.

Contact us

Conversations that start from click-to-Messenger ads can enter a workflow, so the follow-up is immediate.

Messenger limits when businesses can send messages after a person’s last reply. Workflows are designed to respect those limits.

Many workflow steps work across channels, so you can adapt a template for each channel without starting from scratch.

Start automating on Messenger.

Spend less time repeating yourself and more time growing your business.

Get started freeSee pricing