Sales
Comment-to-DM link
Reply to a keyword comment and send the link privately.
- Comment contains keyword
- Public reply
- DM with link
For e-commerce
Turn product questions into purchases.
Answer sizing and shipping questions instantly, share the right product link in DMs and follow up thoughtfully with interested shoppers.
Works withInstagramWhatsAppMessenger
Sound familiar?
The inbox shouldn’t hold you back.
- Shoppers asking “price?” and leaving before you reply
- The same shipping and returns questions every day
- No visibility into which posts drive sales
How it helps
Workflows built for e-commerce.
- 01
Product link delivery
Reply to comments with the exact product card.
- 02
Shipping and returns FAQs
Answer the top questions from your own policy text.
- 03
Order status help
Collect an order number and point to tracking.
- 04
Considerate follow-ups
Check in once if a shopper goes quiet after asking.
Recommended templates
Browse all templates- Support
Order status helper
Answer “where is my order?” and route exceptions.
- Order question detected
- Ask order number
- Needs a person?
- Sales
Product question follow-up
Check in after a shopper asks about a product.
- Product question
- Wait 24 hours
- Helpful follow-up
- Support
AI FAQ assistant
Answer common questions from approved business info.
- Incoming question
- Answer from knowledge
- Low confidence → hand off
A Shopify integration is planned so you can share products and look up orders. It is not available yet.
Conversion tracking through tagged links is planned for Pro and Business plans.
Your next conversation could be your next customer.
Spend less time repeating yourself and more time growing your business.